We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (18)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
22 Nov 2018 00:12
Bag super but a little broken
21 Nov 2018 16:17
Satisfied with your order, that's just long service. Сахалинская Region
21 Nov 2018 09:21
Very good bag, as the picture, thank you very much! Just a little smell, and was for a long time! General for the price, all very good!
21 Nov 2018 02:01
A bag of very good quality. Fast shipping.
20 Nov 2018 04:00
Bag very beautiful, pretty roomy, seams all smooth, neat, lining true rustling, but it is not critical, it was packed well, thank you very much for good goods, store recommend
20 Nov 2018 03:24
20 Nov 2018 02:39
fast delivery and good quality
19 Nov 2018 22:40
very nice but smaller than I thought
19 Nov 2018 13:24
Love it very much
19 Nov 2018 08:02
Very good product as the picture free in 16 days store serious.
19 Nov 2018 04:03
very nice.. as shown in the pik..
18 Nov 2018 14:32
great bag, absolutely love it. Fast delivery. received in 10/10 Condition
18 Nov 2018 10:28
Shipping was quick and the item is exactly as pictured including the key chain. The only problem I have with the bag is that the lining is cheap plastic and very loud when you put something in or take something out
18 Nov 2018 00:13
Sending to county region reached 42 days. Long enough, thought did not come. Bag was packed well inside the air bag, or as it is called, the bag is not lose shape. Do not damage the zippers work fine, have little smell, but not critical. Complete band and pompoms. Bag capacity, Corman big. Definitely recommend
17 Nov 2018 20:17
Got it sooner then expected, it’s so cute & perfect. I got it for my sister for Christmas, she’s gonna love it. I might get one for myself! Definitely a score
17 Nov 2018 08:15
Very small, but in general, is very good and high quality!)
17 Nov 2018 03:58
Delivered quickly. Cool bag durable. Recommend store and store
17 Nov 2018 02:02
All OK. Just a tiny, I think more
16 Nov 2018 20:02
Cool bag for this price, I really like purse got
16 Nov 2018 19:22
Very nice and fast
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