We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (13)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
22 Nov 2018 09:21
Have ALL COLORS But is more small than is peraba. Each shadow is as large as a currency of a penny. And the small box is the size of a hand…
22 Nov 2018 06:15
Thank you for the superb service. In 10 days a pack came to Estonia :)
22 Nov 2018 00:10
So, come to my eye. A long, almost 40 days. One color, unfortunately, was all broken up, it turned out, he was still quite not bad shade that upset me. Dark and brilliant shades pigmented good, light the pigmented worse. Each shade ultra small volume, so those who use the shadows often, they are not long enough. To Me it is not as critical, and know what size shade will. For The Sake Of comparison placed next to your brush. IN general, mosaic looked forward, and almost not disappointed (сломавшийся shade failed). The photo flash can be clearly seen, which colors matte which shiny.
21 Nov 2018 06:56
Shade came quickly, well packed. Good pigment. Thank You happy.
21 Nov 2018 01:05
so far so good (havent tried it yet)
21 Nov 2018 00:49
Reticulation well packed, shadows of good quality.
21 Nov 2018 00:05
Well pigmented shade. Delivered quickly 2-3 weeks
20 Nov 2018 08:19
Wonderful shadow. Live politrila much more. Fit such as well. Sorry that no brush and everything is good. Packed in a layer of film with pupyrushkami. The store sent the next day. But I did almost
20 Nov 2018 05:53
20 Nov 2018 04:57
They are tiny, But COLORS very nice
20 Nov 2018 03:24
Love it ! Very fast delivery .
20 Nov 2018 01:47
Only is greater than I thought. I expected arrived smallest
20 Nov 2018 00:02
Order arrived for 16 days, arrived in excellent condition
19 Nov 2018 10:29
19 Nov 2018 06:36
Are more small Q expected, But are perfect!!! Suuuuuper fast!!
19 Nov 2018 06:06
Has gotten me super fast and COLORS are beautiful
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